Electric


Set-up Electric Service by calling National Grid 1-800-642-4272 https://www1.nationalgridus.com 

Residents are required to transfer electric service into their name on the 1st day of their lease & keep service active until the last day of the lease. You can call National Grid to schedule service transfer in advance but they may ask you to call back if your requested start date of service is not within a few days. Failure to transfer service successfully within 48 hours of a lease start date will result in a $75 administrative fee.
  • Residents w/ a Social Security #: Call National Grid, ask them to start new service in your name, you’ll need to provide them w/ your new address. They will provide you w/ a customer #.
  • Residents w/o a Social Security #: Call National Grid, ask them to start service in your name, you’ll need to provide them w/ your new address. They will provide you w/ a customer #. You will need to send them 2 forms of photo I.D.; school I.D. / driver’s license / passport
  * By fax to 315-460-9270, label the document ’attnSAM: your customer # here’, list your name, customer #, & your phone # on the document

OR

  * By email to samny@nationalgrid.com , subject line ’attnSAM: your customer # here’, list your name, customer #, & your phone # on the email

National Grid call you after they have processed your paperwork to notify if your account setup has been completed
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